Frequently Asked Questions
Everything you need to know about our exquisite collections and services.
How do I ensure the purity of the gold and diamonds I purchase?
All our gold jewelry is BIS Hallmarked, ensuring the highest standards of purity. Our diamonds and precious gemstones are certified by international grading laboratories such as IGI and GIA.
What are the shipping charges and delivery timelines?
We offer free insured shipping on all orders within India. Domestic deliveries typically take 5-7 business days, while international shipping timelines vary based on the destination and customs clearance.
Do you offer a Buyback or Exchange policy?
Yes, we offer a transparent Buyback and Exchange policy. You can exchange your PNG jewelry at any of our stores based on the prevailing market rates of gold and silver, subject to quality inspection.
Can I customize a piece of jewelry?
Absolutely. We specialize in bespoke jewelry designs. You can share your requirements with our design experts, and we will craft a unique piece tailored to your preferences.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and offer EMI options for select jewelry pieces to make your purchase more convenient.
How should I care for my jewelry?
To maintain the brilliance of your jewelry, we recommend storing each piece in separate pouches to avoid scratches and keeping them away from harsh chemicals, perfumes, and water.